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Cancellation Policy

Cancellation Policy

Right of revocation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

For contracts for the supply of data not on a physical medium, which are produced and provided in digital form (digital content), the cancellation period is fourteen days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must inform us (Krames, Kühnel, Lambert - TEAMTACTIVES GbR, Hohler Weg 3, 54298 Igel, Germany, Tel.: +49 176 202 378 47, e-mail: info@teamtactives.com) by means of a clear declaration (e.g. a letter sent by mail or an e-mail) of your decision to cancel this contract. You can use the attached example withdrawal form, which is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you incur additional fees for this repayment.

In the case of contracts for the supply of goods, we may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the direct cost of returning the goods.

You must pay for any loss in value of the goods only if this loss in value is due to a handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

Exclusion or premature expiration of the right of withdrawal

The right of withdrawal expires prematurely for contracts for the delivery of digital content if we have started the execution of the contract after you have expressly agreed that we start the execution of the contract before the expiry of the withdrawal period and you have confirmed your knowledge to us that you lose your right of withdrawal by your agreement with the start of the execution of the contract.

Sample cancellation form

Sample cancellation form

If you want to cancel the contract, please fill out this form and send it back.

To:
Krames, Kühnel, Lambert - TEAMTACTIVES GbR
Hohler Weg 3
D-54298 Igel
E-Mail: info@teamtactives.com
Phone: +49 176 202 378 47

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods/provision of the following service (*)

__________________________________________________________________

__________________________________________________________________

Ordered on (*) _______________ / received on (*) ____________________

__________________________________________________________________
Name of the consumer(s)

__________________________________________________________________
Address of the consumer(s)

__________________________________________________________________
Signature of the consumer(s) (only when notified on paper)

_________________________________
Date

(*) Delete where inapplicable.

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